COVID-19 Response Page

We at Heritage understand there is a great deal of uncertainty around us. We want you to know that we are open and here for you. Mental healthcare is considered an essential service and we are dedicated to helping those around us as we are all faced with challenges ahead!

Please know we are taking every measure possible to keep our clients, clinicians and staff safe and healthy as we navigate through these challenging times. We are following all state, local and federal guidelines as well as monitoring the CDC’s recommendations to ensure that we are doing our part to limit the spread. Below is a list of precautionary measures that our office currently has in place.

Fumigating our office (Learn More)

All employees are required to wash their hands for 20s

No physical contact

Temperature Readings before appointments

Maintain 6 feet of separation

All highly trafficked areas and surfaces are Cloroxed 4X per day

Pre-screening clients for possible exposure or symptoms of COVID-19

Screening Questions may include but are not limited to:

Please Note: You may be asked by our staff or clinicians to schedule your appointments via our HIPAA compliant Tele-Health platform to limit the amout of person-to-person exposure. This is for the safety of all our patients and clients as well as our clinicians and staff.

Are you experiencing flu-like symptoms such as fever, cough, or shortness of breath?

In the last 14 days, have you traveled to a high-risk area for transmission of COVID-19?

Have you been in close contact with someone confirmed to have or who is being evaluated for COVID-19?

To Our Front-Line Healthcare Workers

Heritage Counseling wants to thank you and your amazing staff. The words seem so small and don't truly justify the gratitude we have for healthcare workers during this time! As you have been here for the community day in and day out, we also would like to be here for you.

For the next two months, we will be offering FREE counseling via a HIPAA compliant telehealth platform to all** Front-Line Healthcare Workers. We have some of the highest quality mental health professionals in Dallas and we would like to be a resource to our community during this time. We are also offering an additional 25% off any additional services offered by Heritage to those Front-Line Healthcare Workers to provide much needed mental health support to those who have been impacted during these unpresidented times.

** Disclaimer - Please call our office for more information and to check availability. Space is limited and on a first come first serve bases.

A Little Goes A Long Way

We are now accepting donations and 100% of all donations will go towards providing free mental health services to Front-Line Healthcare Workers. We are working hard during a period of uncertainty to help provide resources to those who are enduring a heavy mental health burden. To do our part, we will be providing 150 hours of free counseling and every donation made will be matched by Heritage to help surpass the 150 hours. We are committed to providing as many FREE hours of counseling and discounted mental health services through donations that are made. Please help us provide support to our Healthcare workers who are desperately working towards bringing this pandemic to an end.